defects.sg

Defect checkers

Know exactly how good your inspections are.

Nobody measures this trade. No licence, no register, and after the tenth walkthrough of the month, not even you. We measure your inspections and show the measures to you alone. Plus the capture tool you would want anyway, and the one list clients browse to find a checker.

The problem

No licence, no register, no record.

Defect inspection in Singapore is unregulated. There is no licence, no accreditation scheme and no register.

Every firm in the trade describes itself as the most thorough. None of them can be wrong in public, because there is nothing to be wrong against. A client picking a checker is choosing between identical claims.

That is bad for clients. It is worse for you: it means the careful three-hour inspection and the forty-minute walkthrough sell at the same price, to the same customer, on the same promise.

How you’ll be measured

Four measures, and only you see them.

Checkers do not carry a public grade. We compute these for you and for us; we do not publish them, and there is no checker league table anywhere on this site. No checker is measured yet either, because there is no record to compute from until checkers are using this. Here is exactly what will be counted when there is.

Coverage

Defects you raise per unit, against the median for the same property type and size. Not a raw count: a 4-room flat and a landed house are never compared.

Acceptance rate

How many of your findings the developer or contractor accepted as real. A long list nobody accepts is not the same as a thorough one.

Miss rate

Defects the client found themselves in the 30 days after your report. It is the hardest of the four to face, and the one that shows the depth of an inspection.

Re-appointment

How often clients who used you at key collection appoint you again for their renovation check.

Coverage and acceptance are always shown together, and neither is ever shown alone. A long list nobody accepts is not the same as a thorough one, and shown next to acceptance it reads that way. That pairing is the whole reason the measure is worth trusting.

One honest limitation, stated up front: acceptance rate needs the developer or main contractor to be in the app, and most are not yet. Until they are, the measure leans on miss rate and re-appointment, which need nobody but the client.

The tool

Built for a walk-through, not a desk.

Two hours on site, one hand holding a torch. That is the design constraint.

  1. Appointed in the app by the client

    No account-sharing, no forwarding a login. They appoint you to their unit, with an end date, and you appear on their project as yourself.
  2. Capture on site, one hand

    Photo, room, one line. A weak signal in a lift lobby is retried rather than lost. Capture that works with no signal at all is being built and is not here yet.
  3. The client sends the list, not you

    You log; they send. It keeps you out of the middle of a dispute you were never party to, and it is why your findings carry weight.
  4. What you logged is the record

    The client sees your findings as you entered them, with the photos attached. No retyping the same forty items into a document that evening.

You cannot delete a defect once the list is sent, accept a fix, or sign off. Those stay with the client, always. That limit is not a missing feature. It is the thing that makes your record mean something to the person reading it.

Pricing

Per inspection, flat.

Priced so it never changes what you quote a client. HDB, private or EC, the same price.

Every inspection

From launch

S$20

per inspection, any property type

No sign-up fee, ever

Firms that renovate pay a one-time sign-up fee. Checkers don’t, and never will. You are the neutral party here, and the price of neutrality should be zero.

Published inspection rates in Singapore run from around S$110 to S$1,150 per unit, depending on size and property type. At S$20 we are a line item you will not think about, which is deliberate: a tool priced high enough to argue about is a tool that gets skipped on the small jobs, and the record only works if it covers all of them.

Marked from launch because checker billing is not open yet. Get listed now and use it free until it is. See pricing →

You can also pay to appear at the top of the list. Listed checkers appear on find a defect checker, where the order is reshuffled every day so nobody gains from their name. A paid placement sits above that shuffle and is labelled Paid placement on the row. It buys position and nothing else. It is the only position for sale anywhere on this site, and no renovation firm can buy anything at any price.

Independence

What we refuse to sell.

A labelled seat on the checker list is the only position money moves anywhere on this site. No renovation firm can buy a grade, at any price.

There is no browsable list of firms and no sponsored order in search. A published record is never taken down or softened. And a firm can never edit or delete what a client wrote.

FAQ

Straight answers.

How would you measure a defect checker?
Coverage against the median for the same property type and size, the share of your findings that were accepted, what the client found themselves in the 30 days after your report, and how often clients appoint you again. Coverage and acceptance are always shown together, and shown to you alone. We never publish a checker grade, ranking or league table.
What can a defect checker do in the app?
Add defects and photos on the unit you were appointed to, for as long as your appointment runs. You can take back your own draft before the list is sent. After that you can’t delete anything, accept a fix, or send the list. Those stay with the client, which is why the defects you log can be trusted.
Can we pay to improve our grade or appear higher?
No. A grade can only be computed from the record, and a firm or renovator cannot buy a position, a badge or a slot at any price. Search returns matches to what you typed, in no sponsored order. The one paid placement on this site, a labelled seat in the defect-checker list, sits outside the registry, and checkers carry no grade.
What happens if we stop paying?
There is nothing to cancel: you are billed for the inspections you did, in arrears, and a paid list placement ends with its term. Your measures were never published, so there is nothing to take down. The defect record on projects you inspected belongs to the client and stays with them either way.
Who can see a client’s address?
Only their appointed renovator or defect checker, while the project is running. Never public, and never on anything a firm can print.
Do you sell our data?
No. We don’t sell contact lists, and we never pass a client’s enquiry to a renovation firm.
Do our clients pay anything?
No. Using defects.sg is free for your clients, now and later: searching, logging defects and keeping their record. Renovation firms pay per project, and other businesses pay for the tooling.
How do we pay?
By bank transfer or PayNow, against our invoice. No card required and nothing on standing instruction.

Be listed where clients look.

The checker list is the one browsable list on this site, and the order reshuffles daily. Your measures start counting from your first appointment, for your eyes and never the public's.