defects.sg

For business

Three kinds of business use it. Pick yours.

Built for a thousand units, not for one.

For condo new launches and HDB BTO projects. Your clients log their own defects with a photo and the room, your team answers each one, and management sees every unit.

Talk to us
On an iPhone, a development's defect queue on the defects.sg website, on sample data: responses owed to clients, totals for new, in progress, fixed and closed, and a table by block.

What you owe your clients, on the go.

  • Off your team’s phones.

    Every defect lands in one shared list, not in one person’s chat.

  • From the top.

    With access, a manager sees every block, every unit and every defect.

  • One defect, one fix, one answer.

    Each fix has its own photo, and the client accepts it or sends it back.

We publish no grade for developers or main contractors. Developer accounts are not open yet: early developments are set up with us directly.

What’s the same for everyone

One record, one formula, no exceptions.

The same rules for every customer, whatever you use it for.

  • The record is your own work.

    Every photo, timestamp and sign-off is one you sent.

  • The method is published.

    Every weight and band is on one public page.

    How grades work
  • One price for every firm.

    S$50 a project, or S$500 for 11 projects.

    See pricing

Independence

What isn’t for sale.

No firm can buy its grade.

Not at any price.

  • There is no list of firms to browse.
  • Search has no sponsored order.
  • No published record is taken down for money.
  • A firm can never edit or delete what a client wrote.

Join during the pilot and onboarding is waived.

The per-project fee is the same for every firm, pilot or not. We approve every firm by hand, so you’ll hear from us by email.