Pricing

No. Using defects.sg is free for your clients, now and later: searching, logging defects and keeping their record. Renovation firms pay per project, and other businesses pay for the tooling.

No. A grade can only be computed from the record, and a firm or renovator cannot buy a position, a badge or a slot at any price. Search returns matches to what you typed, in no sponsored order. The one paid placement on this site, a labelled seat in the defect-checker list, sits outside the registry, and checkers carry no grade.

You stop being able to accept new projects and you lose the firm tooling. Your grade stays published either way, so no firm can remove its grade by leaving.

No. Add as many renovators as you have. We charge per project, never per head. Charging per seat would push firms to share logins, and a shared login destroys the record of who did what.

A project is billed once, when a client’s request is accepted and the project details are complete. Never twice for the same project, and never for one that doesn’t start. We send you one statement each month, so a busy month is one document rather than eleven. Firms that join during the pilot have the sign-up fee waived; the per-project fee is the same for every firm.

Yes. Buy credits from your admin console: one invoice for a pack of projects, paid by bank transfer or PayNow. Each project your client adds you to then uses one credit instead of going on the monthly invoice. Credits don’t expire.

You can respond on any defect. The client sees your response, the public never does. You can never edit or delete what they wrote. The project basics they entered are visible to you, and if one of them is wrong, write to us. We correct errors of fact.

Only their appointed renovator or defect checker, while the project is running. Never public, and never on anything a firm can print.

No. We don’t sell contact lists, and we never pass a client’s enquiry to a renovation firm.

No. Nothing recurs, nothing auto-renews and nothing expires. You are billed for the projects you actually took on, and a quiet month costs you nothing.

By bank transfer or PayNow, against our invoice. No card required and nothing on standing instruction.

No. Using defects.sg is free for your clients, now and later: searching, logging defects and keeping their record. Renovation firms pay per project, and other businesses pay for the tooling.

No. A grade can only be computed from the record, and a firm or renovator cannot buy a position, a badge or a slot at any price. Search returns matches to what you typed, in no sponsored order. The one paid placement on this site, a labelled seat in the defect-checker list, sits outside the registry, and checkers carry no grade.

Coverage against the median for the same property type and size, the share of your findings that were accepted, what the client found themselves in the 30 days after your report, and how often clients appoint you again. Coverage and acceptance are always shown together, and shown to you alone. We never publish a checker grade, ranking or league table.

Add defects and photos on the unit you were appointed to, for as long as your appointment runs. You can take back your own draft before the list is sent. After that you can’t delete anything, accept a fix, or send the list. Those stay with the client, which is why the defects you log can be trusted.

There is nothing to cancel: you are billed for the inspections you did, in arrears, and a paid list placement ends with its term. Your measures were never published, so there is nothing to take down. The defect record on projects you inspected belongs to the client and stays with them either way.

Only their appointed renovator or defect checker, while the project is running. Never public, and never on anything a firm can print.

No. We don’t sell contact lists, and we never pass a client’s enquiry to a renovation firm.

By bank transfer or PayNow, against our invoice. No card required and nothing on standing instruction.